Confirmed Service Customer
Came in for a oil and to rectify a noise. Was told what the problem is and given a price with it being complete same day. I agreed to said work, got a call about two hours later saying the mechanic is gone and I won't get the car for another three days. That third day comes get a call the work is done but the noise is still there and it's actually another $300. Meanwhile no loaner was offered or anything. I'm, in Healthcare and understand things happen BUT promote communication is key
Sharday S.
CORDOVA,
TN
Business Response
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